Refund policy

Refund, Cancellation & Purchase Policy:

In order to make a class reservation, you must first have a class credit or have an unlimited monthly series. To buy class credits or an unlimited monthly series please login to your MindBody account (if you do not have an account you will need to create one). Please note that our class series prices are subject to change without notice.

Once the schedule is posted for the month, you will be able to schedule any classes you want for that particular month. You must have a current and up to date credit card on file at all times. Your credit/debit card will be charged for your order when you submit your purchase.

As soon as your charge is approved, your class credits or unlimited monthly series will be “delivered” to your account. If you fail to pay any charges when due, or if your credit/debit card declines, TransFORM, LLC reserves the right to suspend or terminate your privileges. You shall be responsible and liable for any fees including attorney fees and collections costs, that TransFORM may incur in its efforts to collect any past due or unpaid balances from you.

Class credits purchased are not refundable. Recurring unlimited monthly series are charged every month on the day of your initial purchase for the duration of the series, and also will not be eligible for a refund once the transaction is completed. All monthly series cancellations require at least one business day notice to avoid future charges (and that notice must be given before the date of renewal).

Monthly unlimited series are charged on a month-to-month basis. Our classes are limited. We require a 12 hour cancellation notice. That means you can cancel your class up to 12 hours prior to the class start time and the class will be credited back to your account for future use. If you cancel WITHIN 12 hours of your scheduled class time, you be assessed a late cancel fee of $15.00, however will NOT have to forfeit your class. By cancelling out of class per our late cancel policy, you are allowing another client to sign up and join the class.

If you do not cancel your class, and do not show up for your scheduled class, you will forfeit your class and will be assessed a No Show fee of $25.00. Please note that when you are purchasing classes you are paying for a class and not an instructor. Instructors are subject to change without notice, and class schedules may be subject to change without notice. Classes are non-refundable, exchangeable or transferable.

Merchandise is non-refundable exchangeable.